Help & Questions
Help & Frequently Asked Questions
⌚ Product & Quality
Are the "Diamond Cut" and "Skeleton" dials functional?
Yes! Our Hublot-style Skeleton watches feature visible movements. The diamond-cut glass is specially faceted to catch the light, providing a high-end luxury look.
Yes! Our Hublot-style Skeleton watches feature visible movements. The diamond-cut glass is specially faceted to catch the light, providing a high-end luxury look.
What is the difference between Automatic and Quartz?
- Automatic: (e.g., our Vintage DiaStar) Powered by the movement of your wrist. No battery required.
- Quartz: (e.g., our Fashion Strap models) Powered by a battery for high precision and low maintenance.
Are the watches water-resistant?
Most of our fashion and business watches are 3ATM Water Resistant, meaning they can handle splashes and rain. We recommend removing them before swimming or showering to preserve the strap and internal seals.
Most of our fashion and business watches are 3ATM Water Resistant, meaning they can handle splashes and rain. We recommend removing them before swimming or showering to preserve the strap and internal seals.
🚚 Shipping & Delivery
How long will it take to receive my watch?
Standard delivery typically takes 3–5 business days. You will receive a tracking number as soon as your order is dispatched.
Standard delivery typically takes 3–5 business days. You will receive a tracking number as soon as your order is dispatched.
Do you offer Cash on Delivery (COD)?
Yes, we offer Cash on Delivery for most locations to ensure a secure and worry-free shopping experience.
Yes, we offer Cash on Delivery for most locations to ensure a secure and worry-free shopping experience.
🔧 Care & Maintenance
How do I adjust the Jubilee or Oyster bracelet?
Most metal bracelets can be adjusted by removing links. We recommend taking your watch to a local jeweler, or you can use a watch link removal tool for a DIY adjustment.
Most metal bracelets can be adjusted by removing links. We recommend taking your watch to a local jeweler, or you can use a watch link removal tool for a DIY adjustment.
My automatic watch stopped. Is it broken?
Not at all! If an automatic watch isn't worn for over 24–48 hours, it will stop. Simply wind the crown 10–15 times or wear it for a few minutes to restart the movement.
Not at all! If an automatic watch isn't worn for over 24–48 hours, it will stop. Simply wind the crown 10–15 times or wear it for a few minutes to restart the movement.
🔄 Returns & Refunds
What is your return policy?
We offer a 3-day replacement warranty if the product arrives damaged or differs from the description. Please keep the original packaging and plastic protectors intact.
We offer a 3-day replacement warranty if the product arrives damaged or differs from the description. Please keep the original packaging and plastic protectors intact.
Still have questions?
Our team is ready to help!
📧 Email: urrahman128@gmail.com
📞 WhatsApp: +92-348-9434092
🕒 Support Hours: Mon-Sat, 11:00 AM - 11:00 PM
Our team is ready to help!
📧 Email: urrahman128@gmail.com
📞 WhatsApp: +92-348-9434092
🕒 Support Hours: Mon-Sat, 11:00 AM - 11:00 PM